Your views and involvement are key to local healthcare.

Black Country and West Birmingham CCG is passionate about involving and engaging local people and communities in helping us provide good quality health services. To do this, we need to hear what you think and what matters most to you.

By actively engaging people in different ways, we also come closer to reducing the inequalities in health and life expectancy and deliver services that meet the needs of our population.

We are working to give everybody and every community across Black Country and West Birmingham the opportunity to tell us what they think about local healthcare services. If you live or work in this area, we want to hear from you. 

Details of all our public meetings and upcoming engagement events can be found on our events page.

Our Communications and Engagement strategy can be found by clicking here.

Any formal public consultations or engagement exercises we are currently running can be viewed on our Current Consultations page. Details of recently held consultations are available here, and you can learn about the results of consultations and engagement exercises on our You Said, We Did page.

To contact our engagement team, call 0121 612 1447 or email bcwb.engagement@nhs.net

More information about our key involvement and engagement opportunities can be found below:
 

Black Country & West Birmingham Clinical Commissioning Group (CCG) is responsible for buying and monitoring healthcare services on behalf of all patients in Dudley, Sandwell, Walsall, Wolverhampton, and West Birmingham. Healthcare services are purchased from local providers such as hospitals, GPs and other specialist services so that you have access to these services when and where you need them.

Patients are at the heart of everything we do in the CCG and our Engagement team actively encourages everyone be a part of our “Get Involved” membership scheme; please help us to help you.

Signing up to the “Get Involved” membership scheme will give you the opportunity to:

  • Be invited to your local Citizen Forum meeting. These are based around the local areas
  • Be invited to participate in specific workshops about key health topics for example diabetes, mental health, cancer and dementia
  • Give us your views by email /telephone on certain topics if you cannot attend one of our meetings
  • Get directly involved in areas of great interest to you listed
  • Receive invites to our Annual General Meeting and other larger events
  • Receive a copy of our quarterly Stakeholder Newsletter

You can either sign up online, email the Engagement Team on BCWB.engagement@nhs.net or alternatively, you can telephone us on 0121 612 1447. We can either send you a paper copy of the form with a pre-paid envelope to return to or we can also complete the form over the telephone with you.

GP practice - Patient Participation Groups (PPG)

Your local GP practice will have a Patient Participation Group (PPG). The PPG is a great way for you to help your GP practice and also have a say in how your local health services are working.

Subjects for discussion could include the GP practice installing a new telephone system and the GP practice asking for the PPGs views on this new system.  PPG members also assist the GP practice with specific events such as flu clinics, or the GP practice could hold a health information day for example.

To find out more, contact your GP practice or visit their website. Alternatively, for more information about your local GP practice, click here.

 

Clinical Commissioning Group PPG members meetings

As a continuation to GP practice PPGs, the Clinical Commissioning Group also run place-based PPG Chairs groups (Dudley, Sandwell, Walsall, Wolverhampton and West Birmingham) and also a Black Country PPG group to listen to collective views from members around the local area. Details of these meetings are sent out to PPG members.

 

Patient Leaders of the Future training

The Clinical Commissioning Group is assisting local PPGs and Practice Managers by providing training called Patient Leaders of the Future. The first Cohort of training has taken place with PPG members and the feedback from participants has been really positive. 

The next Cohort of training is currently being planned.

The Citizen Forums are public meetings which are held in each of the five places in the Black Country and West Birmingham area. The five areas include; Dudley, Sandwell, Walsall, West Birmingham and Wolverhampton.

The meetings are for local citizens, members of the public, organisations and representatives from the voluntary, community and faith sectors to all meet together to discuss health and social care topics. These meetings are for you to give your views to develop services for local people and also to find out information.

To find out when the next Citizen Forum is scheduled to be held in your area please, check the Events section of our website for future meetings.

For further information about the Citizen Forums, please contact the Engagement Team on email: BCWB.engagement@nhs.net or telephone 0121 612 1447.

We regularly go out to listen to local people’s views using the question What Matters to You?  These views are fed back to the Commissioners at the Clinical Commissioning Group (CCG) to help them develop new services for patients.

Recently, we have been out to record views from around the Black Country and West Birmingham area by video or voice recording asking for views on various topics.

September – What Matters to You

In September, we went out to local town centres, a food bank and interviewed a visually impaired person to obtain views on their GP practice for our September Governing Body meeting. The video was then shown to the CCG’s Governing Body members so that they can listen to the views of local people. You can listen to the views on the following video:

September 2021 – What matters to you about your GP Practice

November – What Matters to You

For the November Governing Body meeting, we contacted local partner organisations to make contact with young people aged 16 – 25 years old. We asked the question of What healthy, happy and cared for looks like to you? You can listen to the view on the following video.

November 2021 – What matters to young people?

 

We want to ensure that the information we communicate is fair and accessible to all members of our community. We acknowledge that not everybody has the same ability to read, write and understand publications in the same format. 

This website is fully compliant with current accessibility legislation. We also endeavour to offer alternative formats for our documents and resources wherever possible. If you require information an alternative version such as Easy Read, large print, braille or audiotape, or you need help to understanding it in another language, please email email us.


“What a terrific, empathetic service the public engagement team of the CCG gives in meeting my information access needs. As a blind patient, I feel welcome and valued when they transcribe photo slide presentations into word documents. A sense of wellbeing is the outcome of this supportive action.” Graham Price, Sandwell patient representative.
 

 

There are also engagement activities and forums specific to each of our five Places, which residents are encouraged to get involved in. Click your chosen Place below for more information:

 

Our engagement work in Dudley is jointly carried out with Dudley Integrated Health and Care NHS (DIHC) and we have a variety of ways you can get involved in the engagement activities of the CCG and DIHC:

 

Dudley Borough Healthcare Forum

This meets regularly to listen to the views of local citizens and stakeholders as well as holding discussions and conversations on the latest developments in Dudley. Future meeting dates to follow.

 

New participation and engagement model for Dudley

We will be soon working closely with DIHC and with partners, voluntary organisations, representatives and members of the public to co-produce a new model of engagement for Dudley. More details will follow as this engagement model work develops.

In Sandwell we have a variety of ways you can get involved:  

 

Sandwell Citizens' Forum

Our Citizens' Forum meets regularly to listen to the views of local citizens and stakeholders as well as holding discussions and conversations on the latest developments in Sandwell. This forum feeds into the Integrated Care Partnership for Sandwell and is attended by local health and social care leaders. You can find dates of future meetings on our events page.

 

New participation and engagement model for Sandwell

We will be soon working with partners, voluntary organisations, representatives and members of the public to co-produce a new model of engagement for Sandwell. More details will follow as this work develops.

Walsall Model of Participation and Principles of Engagement

During 2021, various workshops were held to co-produce a new Model of Participation and Engagement for Walsall. #

Local members of the public, PPG members, partners and representatives from the voluntary and faith sectors were all invited to participate in three workshops to develop the new Model and also contribute towards a set of Principles of Engagement for us in Walsall.

The new Model of Participation and Engagement was approved by the Walsall Local Commissioning Board in June 2021 together with the Principles of Engagement.

The development of this Model and the groups is ongoing. You will find further updates on this page in the future.

Using this Model,  there are various ways you can get involved in the work of the Clinical Commissioning Group in Walsall place as follows:

Walsall Citizen Forum

The Citizen Forum is currently being established and further information will be advertised in the New Year / early 2022.

Patient Partnership and Liaison Group (PPLG)

The Patient Partnership and Liaison Group is a made up of GP practice Patient Participation Group (PPG)  members..  This group meets every three months to discuss and listen to topics of interest for the PPG members and also give their views on the development of health services. 

The Notes of this meeting are presented to the Walsall Local Commissioning Board members for information.

If you are a PPG member and would like to attend the next meeting of the PPLG or find out more information, please contact the Engagement Team on 0121 612 1447 or email BCWB.engagement@nhs.net

Dates for future PPLG meetings can be found on our events page.

Walsall Joint Engagement Assurance Group

The Joint Engagement Assurance Group is a development from the Walsall Model of Participation and Engagement which held its first meeting in September 2021.

The meetings are held bi-monthly with all partners in Walsall who organise any engagement activities with members of the public. The Engagement team in Walsall are working together with Walsall Together, the Integrated Care Provider (ICP) jointly with the coordination of this group. As the CCG is also a partner of Walsall Together, all partners of the ICP are invited to this meeting.

The Group was set up for all engagement representatives to meet up to discuss the possibilities of working together on joint engagement projects to avoid any duplication. An example of this was, the CCG working with Healthwatch Walsall to jointly hold a GP Primary Care access meeting including a Q&A session. The CCG organised a presentation and CCG representatives to attend a Healthwatch Friday Focus on in August session which was a really successful event and good example of joint working.

If you would like any information about any of the meetings in Walsall, please contact the Engagement Team on 0121 612 1447or email BCWB.engagement@nhs.net

In West Birmingham we have a variety of ways you can get involved: 

 

West Birmingham (Ladywood and Perry Barr) Citizens' Forum

Our Citizens' Forum meets regularly to listen to the views of local citizens and stakeholders as well as holding discussions and conversations on the latest developments in West Birmingham. This forum feeds into the Integrated Care Partnership for West Birmingham and is attended by local health and social care leaders. Future dates can be found on our events page.

 

New participation and engagement model for West Birmingham

We are working with partners, voluntary organisations, representatives and members of the public to co-produce a new model of engagement for West Birmingham. Work has been progressing well and there will be more details to follow as this engagement model develops.

In Wolverhampton we have a variety of ways you can get involved:

 

Wolverhampton Citizens' Forum

Our Citizens' Forum meets regularly to listen to the views of local citizens and stakeholders as well as holding discussions and conversations on the latest developments in Wolverhampton. This forum feeds into the Integrated Care Partnership for Wolverhampton and is attended by local health and social care leaders. Forum dates can be found on our events page.

 

Wolverhampton Patient Participation Group (PPG) Chair’s meeting

PPG Chairs from across Wolverhampton's GP practices come together regularly to share updates and good practice. If you are a PPG chair and would like to get involved, please get in touch with our engagement team using the details on this page.

 

New participation and engagement model for Wolverhampton

We are working with partners, voluntary organisations, representatives and members of the public to co-produce a new model of engagement for Wolverhampton. Work has been progressing well and there will be more details to follow as this engagement model develops.