The input of local people and community groups is invaluable to us in shaping healthcare services in the Black Country and West Birmingham.

We often have consultations and engagement exercises running, and the details of any that are currently active will be available below - simply click the title to read more. Follow us on social media [Twitter and Facebook] or subscribe to our newsletter to hear about new involvement opportunities when they launch. 


The CCG is working with GP practices across the Black Country and West Birmingham to look at how technology can help improve patient access to GP services and extend patient choice. Whether or not you have experienced video consultations or online consultations with your GP practice, we would like to hear from you and welcome your views on what you think about potentially accessing consultations in such ways.

Please take a moment to take part in our short survey to help us understand what things are important to you and what you would want or expect from an online consultation.

Click here for more information and to complete the survey.  

Alternatively, if you prefer to discuss and complete the questionnaire by telephone, please contact the engagement team on 0121 612 1447 to arrange a call back.  

This survey will close on Friday 30 July 2021.

The Black Country and West Birmingham CCG, as commissioner of local services, is seeking the views of past and present urology patients in Walsall.

Walsall Healthcare NHS Trust, who operate Walsall Manor Hospital, is proposing to making changes to its urology services.  We would like to hear the views of both current patients and former patients who have received care for a urological condition in Walsall.

The Trust is proposing to:

  • transfer elements of emergency and elective (inpatient) urological procedures from Walsall Manor Hospital to New Cross Hospital in Wolverhampton, which is run by the Royal Wolverhampton NHS Trust
  • increase the number of low complexity day case procedures carried out at Walsall Manor Hospital.

These proposals mean that there will be one urology department operating across Walsall and Wolverhampton’s hospital sites, dedicated to delivering safe, responsive and high-quality care to the residents of Walsall and Wolverhampton.

Under this single, cross-site urology department, all emergency and inpatient urological procedures will be undertaken by The Royal Wolverhampton NHS Trust. This will ensure that patients with an emergency episode will have access to advise from a specialist urology consultant 24 hours a day, 7 days a week.

To read more about these proposals, see the attached engagement document.

You can either give your feedback by completing our online survey or alternatively, you can speak to a member of the Engagement Team regarding these changes, please contact us on email: or telephone: 0121 612 1447.

This engagement closes on Friday 9 July at 5.00 pm.

Older adult mental health services in Walsall have been through a transformation programme to strengthen care provided in the community, offering more choice and services closer to home for the diverse communities of Walsall.

As part of the transformation journey we are developing plans for older adult mental health hospital provision in a brand new, purpose-built, modern environment that enables recovery in a setting that is appropriate and responsive for all.

We are proposing to build a new building within the Dorothy Pattison grounds in Walsall, meaning the two older adult inpatient wards will relocate from Bloxwich Hospital.

Some of the benefits of this proposal include:

  • Patient accommodation will be on the ground floor
  • Patients will have access to other facilities on the site such as a gym, canteen and multi-faith rooms
  • Near to Walsall Manor Hospital and Dorothy Pattison Hospital
  • Will meet same sex accommodation requirements
  • More flexible space to support therapeutic care
  • Good car parking facilities available
  • Close to Walsall town centre and transport links

We would like to hear your views about our plans and you can find more information in our engagement document.

You can email your views to call 01384 325022 or fill in the feedback form on our website.

The closing date for comments is 31 August 2021.

This week, from 10 to 16 of May, is Dying Matters Week. It is important that family members and loved ones are given the opportunity to express their views and experiences on the end of life journey of their loved one.

Healthwatch Walsall has a survey to give people the opportunity to share their views and help to shape future services.

The survey mentioned can be accessed here.

Please contact Paul Higgitt at or 07732 683463 if you would like to have a conversation about your experience of end of life and/or palliative care.

End of Life Engagment Survey.jpg

Walsall has seen an increase in reported hate crime and hate incidents over the last 12 months and morally we should all take responsibility to try and reduce hatred in the borough and make life better for all of our residents. This increase may well link directly to the promotion of reporting opportunities and the work of the hate crime ambassadors project.  We can still do more and you can play your part in this, by supporting the hate crime research initiative,  a partnership between Black Country Innovate CIC and De Montford University to try and understand the reality for victims of hate crime who have suffered or witnessed hatred because of either their race, religion or belief, their sexual orientation or their gender identity.   

The information we collect from this study will be used purely for the aims outlined above; improving the services provided to victims of hate crime. The survey should take no longer than 15 minutes to complete. On completion you may be invited along for a follow-up interview to talk about some of the questions and your answers in more detail.

To start the questionnaire please click here.

If you have any questions about the study, then please feel free to contact Laura Paton by emailing: or    

I hope that you take this opportunity to make Walsall a safer place for everyone by actively supporting this research and standing against all forms of hatred.

What is happening?

The Black Country and West Birmingham CCG Cancer lead has been allocated resources to produce cancer videos in local community languages to encourage people with unusual lumps, bumps or feelings in their bodies to go and see their GP early. Early diagnosis of cancer is essential so that patients can be treated before the cancer symptoms get worse and achieve the best possible outcome.

Our Ask of You?

If you speak the following languages, and have personal experience of cancer either yourself or through a family member, we would appreciate your ideas about how to encourage people to go to their GP early with symptoms. We will be using this information to produce videos in multiple languages, explaining some of the signs and symptoms of cancer.

We would especially like to hear from people who can speak the following languages:

  • Polish
  • Latvian
  • Somali
  • Bangladeshi
  • Urdu
  • Punjabi
  • Arabic

We would really appreciate your views and comments by completing this Survey.

Alternatively, if you do not have access to the internet, please contact the Engagement Team and a member of staff will call you back to go through the survey over the telephone. Call 0121 612 1447 or email

Healthwatch Walsall are holding their next First Friday Focus Meeting on Friday, September 3rd. The theme is around Walsall Urgent Treatment Centre experiences and will feature a presentation from the Operational and Quality Lead, Mr Simon Hipkiss.

This will be an opportunity to share your experiences and see a presentation about what the Walsall UTC does, the issues it faces and how it operates.

Please see flyer below for further details and information on how to book your space.

healthwatch walsall.jpg