On this section you can find details of any of the Clinical Commissioning Group consultations or engagement exercises which have closed. 

If you click on the relevant section you are interested in, you will be able to see any feedback or engagement reports associated with the topics when these are made available.


The impact of COVID-19 has highlighted the need for greater digital development and data sharing across health and social care. One Health and Care, our forthcoming shared care record, is an exciting initiative that will improve the care provided to patients across the Black Country and West Birmingham.

A number of live events were held to capture people's views and questions about One Health and Care, as well as a short survey. All of this feedback has helped shape the content on our website, which explains  more about how shared care records like One Health and Care work, and how the NHS and its partners keep your data safe. Please visit our webpage www.one-health-care.net to learn more.

This consultation is now closed.

Linkway Medical Practice is proposing to relocate their Dartmouth branch site to Lyng Health Centre and extend their main site which is approximately 900 metres (0.6 miles) away.   

We would like to invite you to join us, discuss the proposed plans, and get your views on these as well as listening to your questions, concerns, or any suggestions that you may have.  We have two meetings in place and the details are here

Date:              12 January 2022 @ 1.30pm and 5pm

Due to Covid Restrictions these will be held on Microsoft Teams  

Further information can be found in the FAQ’s here.

Linkway Medical Practice and Black Country and West Birmingham CCG think that it is very important to engage patients and hear their thoughts on the possible relocation. If you would like to attend the open meeting or discuss this further, please contact us on 0121 612 1447 or email bcwb.engagement@nhs.net 

There is also an online survey where you can submit your views here:  https://www.surveymonkey.co.uk/r/dartmouthmedicalcentre. The deadline is 5pm 04 February.

Alternatively, you can complete a questionnaire which is available from the Dartmouth branch site which can be returned to reception. 

This engagement exercise has now been completed and we are currently compiling the feedback reports.

We can advise that we received 362 public survey responses and all the feedback received from the survey and public meetings will be available soon on this website. The engagement on the Principles used for the harmonisation of the policies will also be included in these reports.

During the engagement process, clinicians/consultants in each of the areas in the Black Country were asked for their views on the policies. The majority of the responses related to the muscular skeleton e.g. hip, thigh and shoulder (MSK) and fertility policies.


Following the merger of the four CCG’s in the Black Country and West Birmingham, the CCG undertook a review to look at the latest clinical evidence and identify potential changes for some treatment policies in the areas of Dudley, Sandwell, Walsall and Wolverhampton. 

We heard your views on proposed changes to treatment based on clinical evidence via place based surveys..

A full list of the policies is detailed below:

  • Dudley area policies 
  • Sandwell area policies 
  • Walsall area policies 
  • Wolverhampton area policies 

We also invited you to a meeting to hear from our clinical lead and discuss our approach to harmonisation of clinical policies:

Dates of the virtual public meetings were:

This engagement closed on Friday 4 March 2022.


These are the policies that are included in the engagement exercise. Please click on the relevant policy name to view.

Clinical Policy



(removal of adenoids). Adenoids are small lumps of tissue at the back of the nose, above the roof of the mouth.


Surgery on the stomach to remove large folds of excess skin. This is common after losing a large amount of weight.

Arthroscopic Shoulder Decompression

This is a treatment to help manage shoulder pain commonly felt when lifting your arm(s). It involves removal of bone and tissue via keyhole surgery, to stop these pressing on the muscle

Assisted Conception

A treatment to help patients who are experiencing difficulty in becoming pregnant i.e., infertility/subfertility

Bariatric (Weight Loss) Surgery

Bariatrics is the branch of medicine that deals with causes, prevention, and treatment of obesity. Bariatric surgery includes a group of surgical procedures which promote weight loss.

Benign Skin Lesions

A non-cancerous skin growth that may present as a mole or lump on the skin.

Botox for muscle spasticity

This treatment is injected into specific parts of the muscles in the arms and legs which have become too stiff, making movement difficult. Botox relaxes the muscle and helps restore movement for several months at a time.

Breast Augmentation (enlargement)

This involves inserting breast implants, commonly after cancerous breasts have been removed (mastectomy).


The surgical removal of the foreskin, which is the retractable fold of skin that covers the end of the penis

Exogen Bone Stimulation

Exogen uses ultrasound waves to stimulate healing cells in bones to speed up the body's repair process, when fractures may not have healed properly

Gamete Retrieval and Cryopreservation

Gamete retrieval is the extraction of gametes i.e., sperm or eggs (by surgical or non-surgical methods) which can then be stored for future use.

Hip Replacement


A hip replacement is a common type of surgery where a damaged hip joint is replaced with an artificial one (known as a prosthesis).

Joint Injection / Trigger Point Injection

Joint injections insert steroids directly into the joint and are used to treat pain related to a variety of conditions.

Knee Arthroscopy for Degenerative Knee Disease

A treatment for degenerative (wear and tear) joint disease where a tiny camera (an arthroscope) is inserted into the knee so the inside of the knee can be seen on a monitor screen.

Knee Replacement


Knee replacement surgery (arthroplasty) involves replacing a damaged, worn or diseased knee with an artificial joint

Knee Arthroscopy for acute knee injury

A type of keyhole surgery where a very small cut is made on the knee joint to insert a tiny camera (an arthroscope) so the inside of the knee can be seen on a monitor screen. This allows the surgeon to repair or trim any damage using small surgical tools


This engagement has now closed and Phase Two is now underway - 17 January - 4 March 2022

The results of Phase One engagement will be detailed in the full report available shortly.

NHS Black Country and West Birmingham CCG is responsible for commissioning (planning and buying) health services to meet the health needs of the local population. In addition, we monitor, evaluate and manage the performance of those services, ensuring they are safe and clinically cost-effective.

National clinical evidence is continually changing and therefore we must regularly review and update our commissioning policies. Such reviews ensure that policies are consistent with the most up-to-date published clinical evidence so that treatments proven to be clinically effective can be prioritised.

Over the coming months, we will be reviewing our commissioning policies for a range of different NHS-funded treatments which are considered to have value but only in the right circumstances.

There are currently different policies for NHS-funded treatments in place across our area, which means that patients in one part of the Black Country may be eligible for different treatment to patients in another. We are keen to ensure that treatment is offered fairly and equitably to the population we serve regardless of where they live.

We have grouped the treatments into three groups and our review will be carried out in phases, focussing on a group at a time. A list of the treatments can be found here.

We will be talking to patients, communities and partner organisations about each of these groups of treatments over the coming months. It is really important to us that we hear your views as part of this process.

Read our Stakeholder letter.

As the first step in this review, we want to hear your views on the principles which underpin this work. We will use these principles as the basis for reviewing all of the listed NHS-funded treatments moving forwards. So it is really important if you think we are missing something that you let us know.

The principles we are considering are:

  1. To offer procedures and treatments consistently and fairly to all patients
  2. To end the ‘postcode lottery’ by agreeing the same eligibility criteria for a given treatment regardless of where patients live in the Black Country
  3. To ensure that treatment policies are supported by the most up-to-date clinical guidance and robust clinical evidence
  4. To protect public money and stop funding clinical practices that do not offer clinical benefits to patients, or have very limited clinical evidence base for effectiveness
  5. To prioritise treatments that provide the greatest benefits to patients.

To give your views on these principles, please fill in our survey https://www.surveymonkey.co.uk/r/fundedtreatments.

This survey will be open until 7 January 2022.

We are also holding an online event on 4 January 2022, 2 – 3pm.  Virtual Zoom meeting details available by contacting the Engagement Team on 0121 612 1447 or email BCWB.engagement@nhs.net.

Thank you for taking the time to give us your views. We will be talking to patients and stakeholders again in the next phase of this project when we start looking at the groups of treatments in more detail.

We would welcome your help in spreading the word about this survey- please share the link with those in your network. You can contact the CCG Engagement team on 0121 612 1447 or email bcwb.engagement@nhs.net

On Friday 12 November, we hosted an online event aimed at people living with diabetes to mark World Diabetes Day (Sunday 14 November). This virtual online event as well attend and participants had the opportunity to ask questions at this event.

The webinar covered:

  • Overview of services and care for someone living with diabetes - Dr Ruth Tapparo
  • A patient’s experience of managing Type 1 diabetes - Mr Christopher Wiggins
  • Celebrating the history of diabetic treatments and 100 years of insulin - Dr Alex Wright
  • Ask the experts – a panel of clinicians answered questions around diet, equipment and devices, change in diabetes management over the next few years, queries on insulin and blood sugars, importance of health checks and education courses and resources available.

To see the presentation and accompanying documents for the event please view here

The Black Country and West Birmingham Question Time: Primary Care event was the first event of this style the engagement team have trialled and was dedicated to answering the public’s questions about primary care.

We held the event virtually on zoom and had 75 people register to attend, with 59 attending on the day and over 25 questions submitted in advance to our panel consisting of:

  • Dr Masood Ahmed (Chief Medical Officer),
  • Sarbjit Bassi (Director of Primary Care),
  • Dr James Gwilt (GP and Clinical Director),
  • Helen Kilminster (Senior Pharmacist and PCN Clinical Director).

Some themes proved to be very popular; the availability of face to face appointments, and whether GP’s are open. All of the questions and answers can be read in the event report here.

The feedback from the event was very good with 97% finding the event very, or somewhat useful, and similarly, 97% wishing to do a similar event in the future.

What is happening?

The Black Country and West Birmingham CCG Cancer lead has been allocated resources to produce cancer videos in local community languages to encourage people with unusual lumps, bumps or feelings in their bodies to go and see their GP early. Early diagnosis of cancer is essential so that patients can be treated before the cancer symptoms get worse and achieve the best possible outcome.

Our Ask of You?

If you speak the following languages, and have personal experience of cancer either yourself or through a family member, we would appreciate your ideas about how to encourage people to go to their GP early with symptoms. We will be using this information to produce videos in multiple languages, explaining some of the signs and symptoms of cancer.

We would especially like to hear from people who can speak the following languages:

  • Polish
  • Latvian
  • Somali
  • Bangladeshi
  • Urdu
  • Punjabi
  • Arabic

We would really appreciate your views and comments by completing this Survey.

Alternatively, if you do not have access to the internet, please contact the Engagement Team and a member of staff will call you back to go through the survey over the telephone. Call 0121 612 1447 or email BCWB.engagement@nhs.net

More than 100 suggestions were shared in a recent survey to name a hospice which is part of Walsall’s Palliative Care Centre in Goscote Lane.

Walsall Healthcare NHS Trust, along with NHS Black Country and West Birmingham Clinical Commissioning Group (CCG) are delighted to announce that the chosen name for the hospice is Goscote Hospice.

Goscote Hospice was the top suggestion by members of the public, patients and staff, who all took part to share names that best reflect the specialist care and support that is provided at the centre.

Walsall Healthcare NHS Trust took over the running of the specialist adult inpatient unit from St Giles Hospice last year.

Together, the Trust and the CCG would like to thank Walsall residents, staff, and current patients, family members – past and present – for taking part in this important decision.

Work will now begin to update signage at the Palliative Care Centre, including information shared in patient letters and on websites.

The results of the top three suggestions were:

  1. Goscote Hospice 23% of suggestions
  2. Sister Dora Hospice 17% of the suggestions
  3. Walsall Hospice 12% of the suggestions

For further information on the results of the survey, please read the Engagement Report on the Survey.

The CCG is working with GP practices across the Black Country and West Birmingham to look at how technology can help improve patient access to GP services and extend patient choice. Whether or not you have experienced video consultations or online consultations with your GP practice, we would like to hear from you and welcome your views on what you think about potentially accessing consultations in such ways.

Please take a moment to take part in our short survey to help us understand what things are important to you and what you would want or expect from an online consultation.

Click here for more information and to complete the survey.  

Alternatively, if you prefer to discuss and complete the questionnaire by telephone, please contact the engagement team on 0121 612 1447 to arrange a call back.  

This survey closed on Friday 30 July 2021.

Results of the survey

Approximately 200 previous and current urology service patients were contacted via telephone for their views on the proposals. All views were entered onto an on-line survey system and following analysis, 91% of respondents said that they were happy with the proposals to merge the Walsall and Wolverhampton urology services. You can read further information in the Urology Service Engagement Report.

The feedback from patients was presented to Walsall Council’s Social Care and Health Overview Scrutiny Committee on Wednesday 14 July 2021 with representatives from the Black Country and West Birmingham CCG and Walsall Healthcare Trust. These proposals were approved by the Committee.


Previous engagement

Walsall Healthcare NHS Trust, who operate Walsall Manor Hospital, proposed to make changes to its urology services. They heard the views of both current patients and former patients who have received care for a urological condition in Walsall.

The Trust is proposed to:

  • transfer elements of emergency and elective (inpatient) urological procedures from Walsall Manor Hospital to New Cross Hospital in Wolverhampton, which is run by the Royal Wolverhampton NHS Trust
  • increase the number of low complexity day case procedures carried out at Walsall Manor Hospital.

These proposals mean that there will be one urology department operating across Walsall and Wolverhampton’s hospital sites, dedicated to delivering safe, responsive and high-quality care to the residents of Walsall and Wolverhampton.

Under this single, cross-site urology department, all emergency and inpatient urological procedures will be undertaken by The Royal Wolverhampton NHS Trust. This will ensure that patients with an emergency episode will have access to advise from a specialist urology consultant 24 hours a day, 7 days a week.

To read more about these proposals, see the attached engagement document.

You can either give your feedback by completing our online survey or alternatively, you can speak to a member of the Engagement Team regarding these changes, please contact us on email: BCWB.engagement@nhs.net or telephone: 0121 612 1447.

This engagement closed on Friday 9 July at 5.00 pm.